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Frequently Asked Questions
What are your shipping options and delivery times?â–¼
We offer complimentary insured shipping on all orders. Domestic deliveries typically arrive within 3-5 business days, while international shipping takes approximately 7-10 business days.
What is your return and exchange policy?â–¼
We provide a 30-day window for returns or exchanges. Items must be in original, unworn condition with all security tags and certification documents included for a refund.
Which payment methods do you currently accept?â–¼
Mikado Diamonds accepts all major credit cards, PayPal, and Apple Pay. For high-value purchases, we also offer secure bank wire transfers and flexible financing through Affirm.
How do you guarantee the quality of your diamonds?â–¼
Every diamond is hand-selected and ethically sourced, accompanied by a GIA or IGI certification. We guarantee 100% authenticity and provide a lifetime warranty against manufacturing defects.
